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Get updates via SMS by texting follow Support to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

Support

  1. The maintenance outage on our Help Center is now complete. 10:46 AM Dec 4th via web from Bernal Heights, San Francisco by troy
  2. Reminder: There will be intermittent outages in our Help Center over the next hour as we perform a scheduled maintenance. 10:17 AM Dec 4th via web from Bernal Heights, San Francisco by troy
  3. The Twitter Help Center will be offline tomorrow morning (12/4) from 10am to 11am (PST) for scheduled maintenance. 4:10 PM Dec 3rd via web from SoMa, San Francisco by troy
  4. If you are having issues uploading background images on your profile, please take a look at this Help Article: http://t.co/uIMUWR6 11:28 AM Dec 3rd via web by troy
  5. @TheSteamer Hi! What is it that you need help with? Visit our support center to find out more about getting help: http://t.co/CcWIE3S 10:55 AM Dec 2nd via web by ls in reply to TheSteamer
  6. We have resolved the Tweet display issues in Internet Explorer. 6:47 PM Dec 1st via Twitter for iPhone from Downtown, San Francisco  
  7. Some Internet Explorer users may not be seeing Tweets in their timelines. We are investigating the issue and hope to resolve it quickly. 5:07 PM Dec 1st via web by troy
  8. All Direct Message delivery and ordering issues have been resolved, and DM behavior is back to normal: http://t.co/9Fm8yz2 4:21 PM Dec 1st via web by troy
  9. Users are currently experiencing an issue where DM's are not appearing despite receiving SMS/email/push notifications: http://t.co/9Fm8yz2 3:03 PM Dec 1st via web from SoMa, San Francisco by troy
  10. Are you getting a message asking if your email address is active when you log in? Find out why: http://t.co/e3u7m8E 12:55 PM Nov 30th via web by emilyp
  11. We’ve identified the missing tweets in timeline problem. Missing tweets will be returned over the next few hours. 11:24 AM Nov 27th via web by k8tie
  12. Some users are missing tweets from their timelines. We are aware of the issue and investigating. 9:31 AM Nov 27th via web from Los Gatos, CA by k8tie
  13. The Twitter API changes this weekend, are you ready? Check and make sure you are using the latest version of your Twitter client today! 9:53 AM Nov 23rd via web from SoMa, San Francisco by troy
  14. Some folks were having trouble receiving emails since our last change so we've updated our notification sending address again. 6:01 PM Nov 17th via web by liam
  15. Check out our Help Article on getting SMS notifications for @mentions & DMs on your device: http://t.co/eB3ffG3 (cc/ @mobilesupport) 3:19 PM Nov 16th via web by tholden
  • Verified Account
  • Name Support
  • Location Twitter HQ
  • Web http://support.tw...
  • Bio Always wondering how we can help you! (Make sure you are following us if you'd like a response to your DM).
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