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Canada
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Indonesia
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Ireland
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India
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Jordan
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New Zealand
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United States
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Support

  1. @720562 I'm sorry, but we don't give updates on tickets via DM. You can check ticket status in the Help Center. 4:30 PM Oct 29th via Assistly
  2. We've restored Following/Follower counts for all users. 3:10 PM Oct 29th via web by troy
  3. We're investigating Following/Follower accounts being at zero for users. Don't worry, they'll be back! 2:48 PM Oct 29th via web by troy
  4. Are you seeing a "Rate Limit Error" message in Google Chrome when sending a Tweet? Please read this post: http://t.co/7c2A8cY and comment. 10:58 AM Oct 29th via web from San Francisco, CA by troy
  5. We've temporarily disabled image uploads for avatars and user backgrounds. We'll send another Tweet once the issue is resolved. 3:25 PM Oct 26th via web from Twitter HQ, San Francisco   by troy
  6. If you Tweet in a non-English language, please check out our international support accounts: http://t.co/G4JKZsL 11:32 AM Oct 26th via web from Twitter HQ, San Francisco   by tholden
  7. If you are seeing robots or whales when logging in, please take a look at this article from our Help Center: http://t.co/R177PzQ 5:04 PM Oct 25th via web by troy
  8. We are investigating reports of blank screens in #newtwitter. Fear not - no info has been lost and your pages will return to normal shortly. 12:48 PM Oct 25th via web from San Francisco, CA
  9. #NewTwitter is back for all users! Sorry for the brief hiccup. 1:56 PM Oct 21st via web
  10. We're looking into reports that #newtwitter has disappeared for some users. We'll be bringing it back to all users shortly. 1:47 PM Oct 21st via web by troy
  11. We're looking into reports that #newtwitter has disappeared for some users. We'll be bringing it back to all users shortly. 1:47 PM Oct 21st via web
  12. Twitter will be performing database maintenance today. During this time, there may be brief periods of elevated errors. 12:01 PM Oct 21st via web
  13. You may experience some problems and errors when using the site. We are aware of the problem and are taking action to fix it. 1:58 PM Oct 20th via web by troy
  14. @kitcatbar Pls open a ticket (http:bit.ly/Twicket) and an agent will respond to you shortly. Thanks! 4:47 PM Oct 18th via Assistly
  • Verified Account
  • Name Support
  • Location Twitter HQ
  • Web http://support.tw...
  • Bio Always wondering how we can help you! (Make sure you are following us if you'd like a response to your DM).
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